[cisco-voip] Cobras restore of messages results in Outlook 2007 cannot do this action on this type of attachment

[Samuel Womack]

Jason,
Do you have an Update on this by any chance?  Is it just Outlook 2003  
or was it a bug in Cobras with how the messages were encoded?

Thanks

On Jan 29, 2009, at 1:00 PM, Jason Aarons (US) wrote:

> Since I rebuilt Unity as a failover pair and ran FailoverConfig.exe, I
> then learned you can't do a Dirt restore if you run  
> FailOverConfig.exe.
> And you can't uninstall FailOverConfig.exe, you have to rebuild!  
> Meaning
> I really need COBRAS to work.
>
> About ExMerge can I export/restore 1600 mailboxes with a few clicks,  
> or
> would I have to run ExMerge restore 1600 times. I'm not very familiar
> with ExMerge -jason
>
> -----Original Message-----
> From: Pat Hayes [mailto:pat-cv at wcyv.com]
> Sent: Thursday, January 29, 2009 1:49 PM
> To: Jason Aarons (US)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cobras restore of messages results in  
> Outlook
> 2007 cannot do this action on this type of attachment
>
> Exmerge should work just fine, that's what DiRT has been using behind
> the scenes for many a year.
>
> On Thu, Jan 29, 2009 at 12:30 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
>> If you use Exmerge and export pst on old Unity Voicemail Only 5.0(1),
>> then ExMerge import pst on new Unity Unified 5.0(1) does it work? It
> did
>> for my customer, but not sure I want to ask them to ExMerge all 1600
>> users...
>>
>> -----Original Message-----
>> From: Pat Hayes [mailto:pat-cv at wcyv.com]
>> Sent: Thursday, January 29, 2009 12:11 PM
>> To: Jason Aarons (US)
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Cobras restore of messages results in
> Outlook
>> 2007 cannot do this action on this type of attachment
>>
>> I just tried a similar process in my lab. Same problem. Messages are
>> accessible via TUI, but even using OWA the attached wave file is not
>> accessible. I'm guessing it is something about the way the restored
>> message is encoded? Looks like a new bug to be filed...
>>
>> On Wed, Jan 28, 2009 at 2:39 PM, Jason Aarons (US)
>> <jason.aarons at us.didata.com> wrote:
>>>
>>>
>>> I took a single 5.0(1) Voicemail Subscriber and restored him to the
>> new
>>> Unified 5.0(1) via Cobras.  When he clicks on any of the messages
> that
>>> Cobras restored he gets a Outlook 2007 message  "Cannot open this
>> item.
>>> Outlook cannot do this action on this type of attachment." New
>> messages are
>>> fine, he does have his recorded name and greetings, etc. Just can't
>> open
>>> those old messages.
>>>
>>>
>>>
>>>
>>>
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>>
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> -----------------------------------------
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