[cisco-voip] ipcc attendant question

[Sean Walberg]

I've done this on Unity express which has a similar interface to ipccx

If the internal extensions are 3xxx then your menu options are 1,2,4, etc.

Your script gets a digit, if it's a 3 you immediately get a 3 digit string
without a prompt, concatenate the two (IIRC you just add them together
because they're of type String) and that's your extension. If it's not a 3,
you take action.

Or in pseudo code

initial = getDigit(Prompt[blah]),1)
switch initial
  case 1:
     transfer to receptionist or whatever
  case 2:
     do something else
  case 3:
     therest = getDigit(Prompt[],3)
     transferExtension = initial + therest
     // transfer to transferExtension


Sean

On Fri, Apr 10, 2009 at 1:17 PM, Countryman, Edward <
Edward.Countryman at provena.org> wrote:

>  I need to create an ipcc auto attendant that allows a caller to enter
> either an extension or chose from a couple single digit options.
>
>
>
> Struggling to figure how to mix caller input of either an extension (len=4)
> with a menu option (Len-1)
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>


-- 
Sean Walberg <sean at ertw.com>    http://ertw.com/
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090410/8bfe5c0f/attachment.html>