[cisco-voip] prefix access code 0 in ccm service parameter upsetting unity VM

[FrogOnDSCP46EF]

yup
just search for "prefix" in ccm service parameter, u will see 4 options -
prefix on ANI for LD, subscriber, International etc.

Application DIal rule won't work with prefixing 0 on missed calls.


On Mon, Apr 20, 2009 at 11:41 PM, Voice Noob <voicenoob at gmail.com> wrote:

>  Has there been any new service parameter change to allow Prefix of an
> access code for calls coming from the phone directory? I cannot prefix 91 in
> the caller-id from the gateway because of our CRM integration. I want to
> prefix 91 when a user dials from the missed call log. I am looking for
> something similar to application dial rules with CUPC. In fact it works fine
> from CUPC because I prefixing 91 when I call out from it but some users
> still want to use the hard phone.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Wes Sisk
> *Sent:* Friday, April 17, 2009 12:50 PM
> *To:* FrogOnDSCP46EF
> *Cc:* cisco-voip voyp list
> *Subject:* Re: [cisco-voip] prefix access code 0 in ccm service parameter
> upsetting unity VM
>
>
>
> In 7.x those parameters were split out by protocol type so you could select
> to prefix on SCCP, h323, SIP, and MGCP indepenendently.  However, both
> phones and unity use SCCP.
>
> one possible creative solution would be to use SCCP to register phones but
> use SIP to register unity (or vise versa).  Then you could use the protocol
> specific parameters to get the desired behavior.
>
> /Wes
>
> On Friday, April 17, 2009 12:32:04 PM, FrogOnDSCP46EF
> <ciscoboy2006 at gmail.com> <ciscoboy2006 at gmail.com> wrote:
>
>  I have got a production ccm-v6 and when I prefix 0 for missed calls in
> ccm service parameter it works fine. the phones are able to prepend
> '0'/access code and dial missed call directly.
> The problem is when call coming from PSTN to a DN and DN doesn't answer
> then it goes to VM - that also work but the problem is when the DN checks
> voicemail - the Cisco lady speaks out "Message received from "0"+8 digit
> local number blah".
> Is there in Unity or Unity connection some parameter which makes cisco lady
> to speak only 8 digit ANI and not the prepended '0' (ccm service parameter)?
>
> I have found this a normal behaviour but just want to know if there is any
> option to fix this.
> i've tried putting ANI xxxxxxxx on Hunt pilot but it is not accepteble
> solution as there are mobile 10 digit and national 11 digits numbers too.
>
> however, if i remove my pstn access code from ccm service parameter and
> then pstn user calls to a DN >goes to VM > then it's all working as expected
> (e.g. cisco lady only speaks out 8 digit local DN).
>
> any idea?
>
> --
> Smile, you'll save someone else's day!
> Frog
>
>
>
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>



-- 
Smile, you'll save someone else's day!
Frog
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