[cisco-voip] SDLLinkOutOfService

[Wes Sisk]

This is most typically caused by packet loss, network delay, or 
firewalls.  Do you run IP-SLA or any similar QoS monitoring tool to 
verify throughput between your CM sites?

/Wes

On Tuesday, April 21, 2009 2:17:30 PM, Melvin Fong <mfong at pacific.edu> 
wrote:
> Is there a typical network issue that may be causing this?
> All the services show running and running since last reboot of call
> managers.
>
> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com] 
> Sent: Tuesday, April 21, 2009 11:11 AM
> To: Melvin Fong
> Cc: Chris Ward; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] SDLLinkOutOfService
>
> In the alarm it will call out the remote node and application id.   
> Basically when this error is logged the tcp connection on port 8002  
> between servers running the ccm service has been lost.  The server  
> will automatically try and reconnect.
>
> You've either got a transient network issue or a ccm service stopping/ 
> crashing somewhere.
>
> -Ryan
>
> On Apr 21, 2009, at 1:52 PM, Melvin Fong wrote:
>
> Chris,
>
>    Yes all servers were moved, 2 to the new data center and one to an  
> offsite center.
>
> IP's remained the same.
>
> Mel
>
>
>
> From: Chris Ward [mailto:chrward at cisco.com]
> Sent: Tuesday, April 21, 2009 10:20 AM
> To: Melvin Fong; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] SDLLinkOutOfService
>
>
>
> Melvin,
>
> This means that either CCM or CTI is not able to communicate with CCM  
> or CTI on another node. How many nodes in the cluster? When you moved  
> the datacenter, were all servers moved? Were any removed from the  
> cluster? Did the IP addressing scheme remain the same?
>
> Chris Ward
>
> From: Melvin Fong <mfong at pacific.edu>
> Date: Tue, 21 Apr 2009 10:13:59 -0700
> To: <cisco-voip at puck.nether.net>
> Subject: [cisco-voip] SDLLinkOutOfService
>
> Since we moved our data center we have been getting the alert  
> "SDLLinkOutOfService"
> When I look at the call manager is up (or back up), sometimes we also  
> get an alert that the server is down (call manager).  We are running  
> UCM 6.1.2 1000-13 and are set to auto/auto.  Any ideas as to what may  
> be causing this?  Thanks for any help from anyone!
>
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