[cisco-voip] Transfering to a non mailbox extension in unity

[Robin Clayton]

Hi Everyone
 
On Unity Connection 2 I want a call handler to transfer the call after the greeting to an extension that is not a user/mailbox ( a CCM hunt pilot )
 
If I set up 2 call handlers ( the second having the pilot number I can get it to work by Sending the 1st one to the second and then that has the extension number of the hunt  pilot and works ok. It just means we have two call handlers to do one job????
 
The second call handler is set to take a message but actualy transfers to the extension..
 
Any Gems of wisdom?
 
Thanks
 
Rob 
 
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075
 
 


Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ 
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