[cisco-voip] VG224 issue

Wed Apr 29 19:33:08 EDT 2009

Is this as simple as changing the option on the gateway device page in CUCM and doing a reset or do I also need to make some additional changes to the MGCP config on the router?

Please consider the impact on our environment before printing this e-mail. 

>>> Jonathan Charles <jonvoip at gmail.com> 4/29/2009 4:31 PM >>>
Turn that off... use pass thru

On Wed, Apr 29, 2009 at 3:29 PM, Scott Kee <SKee at cmsstl.com> wrote:
> I am doing fax-relay
>
>
>
> -----Original Message-----
> From: Chris Clouse [mailto:Chris.Clouse at cdw.com] 
> Sent: Wednesday, April 29, 2009 3:29 PM
> To: Scott Kee; 'Paul'; STEVEN CASPER; Jonathan Charles; Lelio Fulgenzi
> Cc: cisco-voip at puck.nether.net 
> Subject: RE: [cisco-voip] VG224 issue
>
> Are you guys doing fax-relay or fax-passthrough?
>
> ~Chris
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Kee
> Sent: Wednesday, April 29, 2009 3:20 PM
> To: 'Paul'; STEVEN CASPER; Jonathan Charles; Lelio Fulgenzi
> Cc: cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] VG224 issue
>
> How about H323?
> I am just having too many issues with MGCP with the fax machines.
>
>
> -----Original Message-----
> From: Paul [mailto:asobihoudai at yahoo.com] 
> Sent: Wednesday, April 29, 2009 2:41 PM
> To: STEVEN CASPER; Jonathan Charles; Lelio Fulgenzi
> Cc: Scott Kee; cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] VG224 issue
>
>
> http://www.cisco.com/en/US/docs/ios/12_4t/12_4t2/ht1vg224.html 
>
> http://cisco.com/en/US/docs/ios/voice/fxs/configuration/guide/fxssccpsplmft.html 
>
> These two documents should give you plenty of information on how to configure the FXS ports to be controlled via Skinny.
>
>
>
>
> ________________________________
> From: STEVEN CASPER <SCASPER at mtb.com>
> To: Jonathan Charles <jonvoip at gmail.com>; Lelio Fulgenzi <lelio at uoguelph.ca>
> Cc: Scott Kee <SKee at cmsstl.com>; cisco-voip at puck.nether.net 
> Sent: Wednesday, April 29, 2009 3:10:17 PM
> Subject: Re: [cisco-voip] VG224 issue
>
>
>  All of our VG224s are MGCP and we have been experiencing  a lot of fax pain lately ourselves. When we talked to TAC they told us that MGCP or SCCP makes no difference and that we should change all of our fax machines to not use Super G and to reduce the speed of the fax machines. In a company of our size this is just  not going to work.
>
> I am considering changing to SCCP to give it a try. Could someone share a sanitized SCCP config for a VG224 and what advantages they think there are to using SCCP as opposed to MGCP? Other than it works better :) I am going to have to give a couple of technical reasons.
>
> Thanks
> Steve
>
> Please consider the impact on our environment before printing this e-mail.
>
>>>> Lelio Fulgenzi <lelio at uoguelph.ca> 4/27/2009 1:27 PM >>>
>
> I third that opinion. I use SCCP and it was very easy to setup. I think SCCP debugs are also more helpful (I could be wrong there).
>
> That being said, we are using modem/fax passthrough and have downgraded our FAXes to 14.4/ECC off.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Jonathan Charles" <jonvoip at gmail.com>
> To: "Paul" <asobihoudai at yahoo.com>
> Cc: "Scott Kee" <SKee at cmsstl.com>, cisco-voip at puck.nether.net 
> Sent: Monday, April 27, 2009 1:16:01 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] VG224 issue
>
> Oh, wow, it is MGCP... I didn't even see that...
>
> Yeah, ditto, go with SCCP.
>
> J
>
> On Mon, Apr 27, 2009 at 9:24 AM, Paul <asobihoudai at yahoo.com> wrote:
>>
>> Personally, I'd ditch the MGCP and use Skinny for the VG224. I've had a lot more luck and flexibility using Skinny. Make sure you update the IOS on the VG.
>>
>> Paul
>>
>>
>> ----- Original Message ----
>> From: Scott Kee <SKee at cmsstl.com>
>> To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
>> Sent: Monday, April 27, 2009 8:58:18 AM
>> Subject: [cisco-voip] VG224 issue
>>
>>
>> I have VG224 with CM 6.1 and using MGCP.  I have about 18 fax machines plugged into this Voice Gateway.
>> Sometime early March people started complaining that they weren't receiving faxes from outside.
>> They were hearing fast busy signal when outside people send faxes to the fax machines that were plugged into the VG 224.
>> I reloaded VG 224 and power recycled fax machines but it did not make any difference.
>> I called Cisco TAC and worked on the issue for about 20 hours but did not find any issues.
>> We RMA the router but it did not make any difference.  We ended up removing the VG224 gateway from CM and recreated it.  That seemed fixed the issues then.
>>
>> This afternoon, I am seeing exact same issues with VG 224.  It was working fine till now.
>> I did not make any configuration changes on the VG224...
>> I am going to call Cisco tomorrow morning but I don't know Cisco is going to do this time?
>> Is this CM issue or VG?
>>
>> Does anyone experience this issue?
>>
>> Any help would really appreciated.
>>
>> Thanks,
>>
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