[cisco-voip] Call Handler Not Recognizing Inputs

[Curtis, Adam]

We use a Call Handler as our front end prompt for anyone who calls our company, but lately we have been having issues with it. Every 1 out of 6 times the Call Handler plays it will not recognize DTMF and just keeps playing the greeting. We are running Unity 7.0(2) and I have even restarted our Unity server to see if that was the problem. Has anyone run into this issue before?

Adam Curtis
Pizzagalli Construction Company
IT Support Technician
(802) 651-1319

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