[cisco-voip] Official Procedure for OS Updates to Unity?

[Pat Hayes]

This doc covers the official policy on installing MS patches and the
use of Windows Update:

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/support/7xcusupp.html

Windows update is fair game as long as it set to require manual
approval of patches.

If you can fit it in to your patching process, the Server Update
Wizard is a great option, as it will also update your standalone CSA
client and, in the near future, will likely include Unity patches as
well.

On Wed, Aug 12, 2009 at 6:16 PM, Scott Voll<svoll.voip at gmail.com> wrote:
> I'm not sure what best practices are, but I have been doing windows updates
> for about 5 years now.  I just don't install the service packs until they
> are approved by Cisco.
> Scott
>
> On Wed, Aug 12, 2009 at 9:35 AM, Miller, Steve
> <MillerS at dicksteinshapiro.com> wrote:
>>
>> We are running Unity 7.0.2 on 7835H1 servers and we have been using the
>> Unity Server Updates Wizard for the past two years.  Some on our network
>> team believe that it's OK to automatically download the "regular" OS patches
>> from Microsoft.  If so, what is the point of the wizard?  Is there official
>> documentation from Cisco which decides "best practices"?  Thank you!
>>
>>
>> Steve Miller
>> Telecom Engineer
>> Dickstein Shapiro LLP
>> 1825 Eye Street NW | Washington, DC 20006
>> Tel (202) 420-3370| Fax (202) 330-5607
>> MillerS at dicksteinshapiro.com
>>
>>
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