[cisco-voip] Inter cluster trunk calls dropping at 10 minutes since upgrade to 7.0.2

Erick Bergquist erickbee at gmail.com
Thu Aug 13 12:47:25 EDT 2009


FYI,

This is line from the CCM Detailed trace where it disconnects due to
abnormal TCP Session disconnect.

08/10/2009 11:08:21.108
CCM|H225Cdpc(0000476)::active10_TcpStopSessionInd: H225 Tcp session
terminated abnormally
|<CLID::StandAloneCluster><NID::10.12.5.2><CT::4,100,65,1.
11216924><IP::10.12.5.2><DEV::SEP00DE735C201><LVL::Error><MASK::0100>

Cisco TAC also suggested to set the H323 Peer Preserve value to True
on both clusters which we changed today. The H323 TCP Keepalive is
also to true on both sides (was).


On Wed, Aug 12, 2009 at 1:35 PM, Erick Bergquist<erickbee at gmail.com> wrote:
> No, there is no timeout set to 10 minutes for media exchange timeout I
> could find.
>
> I have opened a TAC Case on this with the CCM traces I collected on a
> problem call.
>
> Mike O, any success on your similar issue?
>
> On Fri, Aug 7, 2009 at 10:44 AM, Wes Sisk<wsisk at cisco.com> wrote:
>> check your CM service parameters to see if you have anything like media
>> exchange timeout set to 10 minutes.
>>
>> alternatively you can look at CM SDI and SDL traces to see what timer is
>> firing.
>>
>> Do you have any firewall or NAT between clusters?  Have you enabled
>> H.225/h245 TCP keepalives (CM service parameter)
>>
>> /Wes
>>
>> On Thursday, August 06, 2009 9:42:42 AM , Erick Bergquist
>> <erickbee at gmail.com> wrote:
>>>
>>> Anyone know of any issues with calls dropping across a Intercluster
>>> trunk (Non Gatekeeper controlled) between a CUCM 6.1.2 cluster and a
>>> 7.0.2 cluster? The calls stay connected for 10 mins and then
>>> disconnect. The disconnect occurs when a user on the 6.1.2 cluster
>>> calls someone on the 7.0.2 cluster and  not the other way. This
>>> problem did not exist before the one side was updated to 7.0.2. I've
>>> compared the trunk configuration on both sides, etc and all that looks
>>> good.
>>>
>>> Anything change in 7.0.2 trunk-wise I may need make adjustments for?
>>> Just posting here quick before I gather traces and open a TAC case.
>>>
>>>
>>> Thanks, Erick
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>
>>
>


More information about the cisco-voip mailing list