[cisco-voip] DB Get Step UCCX 7.0

[Voice Noob]

Yes thank you for the help. 

 

From: Fuermann, Jason [mailto:JBF005 at shsu.edu] 
Sent: Friday, August 14, 2009 2:24 PM
To: 'Voice Noob'; 'cisco-voip voyp list'
Subject: RE: [cisco-voip] DB Get Step UCCX 7.0

 

It trims all the leading and trailing white space. It's a string function of
Java

 

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Friday, August 14, 2009 2:15 PM
To: Fuermann, Jason; 'cisco-voip voyp list'
Subject: RE: [cisco-voip] DB Get Step UCCX 7.0

 

So on the Variable.trim function do you tell it to trim the empty space or
tell it a set number to trim? 

 

 

From: Fuermann, Jason [mailto:JBF005 at shsu.edu] 
Sent: Friday, August 14, 2009 2:08 PM
To: 'Voice Noob'; 'cisco-voip voyp list'
Subject: RE: [cisco-voip] DB Get Step UCCX 7.0

 

Use the set step with the trim function. Variable=Variable.trim()

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Friday, August 14, 2009 1:57 PM
To: ask-icd-ivr-support at external.cisco.com; 'cisco-voip voyp list'
Subject: [cisco-voip] DB Get Step UCCX 7.0

 

I am using a DB Get step. The field I am using is 20 characters long and the
results are varying length. UCCX is returning the entire 20 characters
padding the end with blank spaces. How can I modify the script to check the
length of the string and remove the blank spaces at the end.  

 

 

This may also help with another problem I have which is where the caller
enters their number as 7 digits but I need them to enter 10 digits. I need
to check the total number of characters and if it's less than 10 characters
I will play a prompt and loop them back to the get digit step.

 

Thanks.

 

 

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