[cisco-voip] DB Get Step UCCX 7.0

[Fuermann, Jason]

Could always use the length() function to check it. Length=Variable.length(). (Note that I haven't tried this in CRS before)

From: Voice Noob [mailto:voicenoob at gmail.com]
Sent: Friday, August 14, 2009 2:26 PM
To: Fuermann, Jason; 'cisco-voip voyp list'
Subject: RE: [cisco-voip] DB Get Step UCCX 7.0

Never mind I got it. Thanks for the help.

Any suggestion on the 10 digit problem? I am prompting for a call back phone number and if they enter 7 digits I want to prompt them to try again and put in 10 digits. How can I check the length of a string variable.

From: Fuermann, Jason [mailto:JBF005 at shsu.edu]
Sent: Friday, August 14, 2009 2:08 PM
To: 'Voice Noob'; 'cisco-voip voyp list'
Subject: RE: [cisco-voip] DB Get Step UCCX 7.0

Use the set step with the trim function. Variable=Variable.trim()

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Friday, August 14, 2009 1:57 PM
To: ask-icd-ivr-support at external.cisco.com; 'cisco-voip voyp list'
Subject: [cisco-voip] DB Get Step UCCX 7.0

I am using a DB Get step. The field I am using is 20 characters long and the results are varying length. UCCX is returning the entire 20 characters padding the end with blank spaces. How can I modify the script to check the length of the string and remove the blank spaces at the end.


This may also help with another problem I have which is where the caller enters their number as 7 digits but I need them to enter 10 digits. I need to check the total number of characters and if it's less than 10 characters I will play a prompt and loop them back to the get digit step.

Thanks.


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