[cisco-voip] CDR Date Range

[Matthew Loraditch]

In CCM
System, Service Parameters, Select your server, Cisco Call Manager, Under the System Section, CDR Enabled Flag needs to be true


Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
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From: David Zhars [mailto:dzhars at gmail.com]
Sent: Monday, August 17, 2009 2:53 PM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR Date Range

How do I do that?  Is that config in CCM or on the H323 gateway?
On Mon, Aug 17, 2009 at 1:33 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:

Did you verify that CDRs were still enabled?





Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!



From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of David Zhars
Sent: Monday, August 17, 2009 1:19 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] CDR Date Range



Imagine my surpirse when I went to run a Gateway report, and I got this error (paraphrasing) Data is available only for dates from April 25, 2006 to April 28, 2009.

Why is it no longer available?  This is on a H323 gateway, CCM 4.1.3

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