[cisco-voip] WFM installation error

Ryan Ratliff rratliff at cisco.com
Wed Aug 19 17:20:31 EDT 2009


Try getting a packet capture during the install.  It may be something  
in DNS causing it try to connect to another server that is not the AD  
server you are testing connectivity to.

-Ryan

On Aug 19, 2009, at 4:49 PM, Teixeira, Mike wrote:

Hello all,

I am installing WFM 8.3(3). TAC tried to contact Calabrio. Calabrio  
told TAC since it is an installation issue contact Cisco PDI. So I was  
hoping someone had experience with WFM.

The error I am getting is:

Invalid data saving step Active Directory:
Could not connect to AD domain <192.168.12.245>.

I can telnet to the AD server via 389. The WFM server is in the domain  
and is able to log into it. ICMP is successful from WFM server and AD  
server. Firewalls/ACLs are disabled. Anyone have an idea what I am  
missing?

Thanks,
Mike
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