[cisco-voip] Caller ID from call answered by call handler

[Bob Fronk]

That was it!

Thank you !

Bob

-----Original Message-----
From: pat at wcyv.com [mailto:pat at wcyv.com] On Behalf Of Pat Hayes
Sent: Wednesday, August 26, 2009 11:26 AM
To: Scott Voll
Cc: Bob Fronk; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Caller ID from call answered by call handler

Calling party presentation is controlled by the phone switch, not
Unity. If you are using a SCCP integration with CUCM 4.2(3) or later,
you are in luck, as there is a service parameter that can help you
out:

"Display Original Calling Number on Transfer from Cisco Unity:

This parameter determines whether Cisco CallManager displays the
original calling party number for calls that are transferred from the
Cisco Unity voice messaging system. Valid values specify True (display
the original calling number when a call is transferred from a Unity
voice messaging port) or False (display the number of the Unity voice
messaging port through which the call was transferred).
  	This is a required field.
  	Default:  False "

On Tue, Aug 25, 2009 at 2:48 PM, Scott Voll<svoll.voip at gmail.com> wrote:
> What version of Unity?
>
> On Tue, Aug 25, 2009 at 11:14 AM, Bob Fronk <bob at btrfronk.com> wrote:
>>
>> Quick setup:  Calls come in on PRI and matched to transformation pattern
>> to send to correct extension.  Main number transforms to a Unity Call
>> Handler.  The call handler gives a menu, and callers select from there.
>>
>>
>>
>> If a caller dials the 4 digit extension of the person they want to speak
>> with, the call is transferred to them.  The issue is that the caller id
>> shows "From voice mail" instead of the actual calling number.
>>
>>
>>
>> I have been asked if I can make the calling number display when a call is
>> transferred from the call handler.  Is this possible?
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
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