[cisco-voip] Placing A Long Distance Call With Account Code Through A Script

[Wes Sisk]

possible but not easy.

digits to route the call are passed over d-channel in ISDN setup 
message.  your LD code must be delivered in band after call is setup. In 
isdn speak these go through the b-channel rather than through the d-channel.

That said it is possible.  The arrangement would have to be more like 
this though:

user accesses web page that you author to configure the CFA destination 
and LD code.
user then forwards phone to an internal number that is routed to a CTI 
route point that kicks off your script.  This may be possible with 
TCL/VXML but I am not familiar enough with that technology to comment.

someone calls user1 phone.  user1 phone forwards to CTI route point.  
Your script (in IP-IVR or CUAE) looks at the redirecting party number.  
use that as key to lookup the forward destination for that user1's 
phone.  initiate a consultative transfer to that destination.  pause the 
specified number of seconds then 'senddigit' to send the LD code.  then 
complete the consultative transfer.


Like I said, not easy, but possible.

Another implementation:
Have one trunk or a few analog lines that are not configured for LD 
code.  Setup special call routing for these trunks using a special 
prefix.  When users need to CFA their phones offnet have them use the 
prefix code for this special routing that does not prompt for LD codes.  
You can still monitor per user utilization using CDR's from CM.

/Wes

On Wednesday, August 26, 2009 4:31:45 PM , Jim Reed 
<jreed at swiftnews.com> wrote:
> Okay, let me pick your collective brains here.
>
> We have some employees who want to forward their IP phone to their cell
> phone on occasion.  However, there cell phone is not in a local calling area
> where we have VoIP service.  What I am wondering is if there is a way to
> place that call through a script that could also accommodate a pause or two
> while it waits for our long distance provider's recording to "please enter
> your account code" to come on and then dtmf that code along with the #
> symbol?  Enough explanation?  If not let me know.  An example of the dial
> string would be 1-970-683-5656,,(, is a pause)9876#.  Is there a way this
> can be done?
>
> Thank You...
>