[cisco-voip] CRS

[Denis Pointer]

What you could do as a work around, is have reports for each supervisor run
each evening on a scheduled basis. Then have the reports for Supervisor A
saved into a network drive that the the other users do not have access too.
 This way, instead of manually running a report, the supervisor would just
go to the network location where his/her reports are stored to view the
report they wish.


--
Denis Pointer, A. Sc. T.
Customer Systems Analyst (Senior Design)

CCVP, CCNA, CCDA
Cisco Unified Contact Center Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco IP Communications Express Specialist


On Tue, Dec 1, 2009 at 9:28 AM, Ed Leatherman <ealeatherman at gmail.com>wrote:

> Not that I have seen. Access to the HR Client means you can run
> reports on everything.
>
> On Tue, Dec 1, 2009 at 10:17 AM, Sean Knight <sean at pubsvs.com> wrote:
> > Hello,  is there a way to separate CSQ viewing by user in CRS Historical
> > Reporting?  We have a number of different call center supervisors.  They
> > seem to be afraid that other supervisors will see their numbers.  We are
> > running IPCCX 4.0.
> >
> > Thanks
> >
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
>
> --
> Ed Leatherman
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>
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