[cisco-voip] Problem with Softkey Layout (UCM 7.1.3)

Bill Simon bills at psu.edu
Thu Dec 3 21:51:49 EST 2009


Yes... for some reason disasters await for users of Safari.  We had 
Safari users accessing CCMUser and seeing similar behavior (changes not 
being saved).


Mark Holloway wrote:
> Thanks, Scott.  The problem is that I was using Safari v4 web browser. 
>  I learned my lesson!
> 
> On Dec 3, 2009, at 5:00 PM, Scott Voll wrote:
> 
>> Apply it to a phone.  does it work or not.
>>
>> I remember a bug that was a lot like that (i believe in 6.x) can't 
>> remember the specific but it was completely cosmetic.
>>
>> Scott 
>>
>> On Thu, Dec 3, 2009 at 3:33 PM, Mark Holloway <mh at markholloway.com 
>> <mailto:mh at markholloway.com>> wrote:
>>
>>     Anyone experience a problem with creating a soft-key template at
>>     the Softkey Layout of UCM 7.1.3 where you select (for example)
>>     Ring Out and move any Unselected Softkey such as Quality Report
>>     Tool to the Selected Softkeys position and when you click Save it
>>     just refreshes the screen back to the previous assigned Selected
>>     Softkeys.  Nothing I move from the left box to the right box will
>>     stay there after I click Save.  If I remove one of the existing
>>     Selected Softkeys such as Redial and click save, Redial appears again.



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