[cisco-voip] Accessing CUC 7.1.3 Operator VM...

[Jonathan Charles]

Well, here is the weird...

The Operator is a Call Handler with ext 7100...

This device also has a primary extension of 7998 for the
Receptionist.... if I change her extension to something else (7999 for
example), the Operator takes that extension...

What is more, is I cannot import the receptionist into CUC... she just
doesn't show up in the import...

Oh, and BAT for users in Cucumber CUC is disabled by design.



Jonathan

On Wed, Dec 9, 2009 at 4:31 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> oh my. that is strange.
>
> i'm beginning to think cucumber is only good for sangwhiches and salad.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Jonathan Charles" <jonvoip at gmail.com>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
> Cc: cisco-voip at puck.nether.net
> Sent: Wednesday, December 9, 2009 5:22:20 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] Accessing CUC 7.1.3 Operator VM...
>
> My favorite part about all of this is:
>
> This user is integrated with a Cisco Unified Communications Manager
> end user. Some fields may be disabled.
>
> There is no Operator user on CCM.
>
>
>
> Jonathan
>
>
> On Wed, Dec 9, 2009 at 4:11 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>> tac time.
>>
>> what you want should be doable. hopefully it's not a bug that will be
>> fixed
>> with 7.1(3a)su1b ;)
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> "Bad grammar makes me [sic]" - Tshirt
>>
>>
>> ----- Original Message -----
>> From: "Jonathan Charles" <jonvoip at gmail.com>
>> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>> Cc: cisco-voip at puck.nether.net
>> Sent: Wednesday, December 9, 2009 5:02:55 PM GMT -05:00 US/Canada Eastern
>> Subject: Re: [cisco-voip] Accessing CUC 7.1.3 Operator VM...
>>
>> Well, there is only one Search Scope and Partition on the box.. it is
>> a Cucumber with CCM AD integrated...
>>
>> Problem is we can't really set the pwd on the acct... we set it, but
>> get invalid entry when we try to log on with it.
>>
>>
>>
>> Jonathan
>>
>> On Wed, Dec 9, 2009 at 12:09 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>>> SS = search scope
>>> it = routing rule
>>>
>>>
>>> and, after re-thinking this, it's the opening greeting's routing rule
>>> that
>>> would likely take precedence since you likely don't have a phone with the
>>> operator's extension on it, so you would likely be pressing * and
>>> entering
>>> the extension.
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> "Bad grammar makes me [sic]" - Tshirt
>>>
>>>
>>> ----- Original Message -----
>>> From: "Jonathan Charles" <jonvoip at gmail.com>
>>> To: lelio at uoguelph.ca
>>> Cc: cisco-voip at puck.nether.net
>>> Sent: Wednesday, December 9, 2009 12:35:46 AM GMT -05:00 US/Canada
>>> Eastern
>>> Subject: Re: [cisco-voip] Accessing CUC 7.1.3 Operator VM...
>>>
>>> SS assigned to it?
>>>
>>>
>>> Jonathan
>>>
>>> On Tue, Dec 8, 2009 at 9:11 PM,  <lelio at uoguelph.ca> wrote:
>>>> That should work, we check the undeliverablemessagesmailbox the same
>>>> way.
>>>> Is
>>>> it in a partition that is accessible with the SS assigned to the
>>>> appropriate
>>>> attempt signin routing rule?
>>>>
>>>> We also check via unity inbox web pages. You just have to set the web
>>>> app
>>>> password for the account. It should already have the correct class of
>>>> service, "system", set.
>>>>
>>>> Lelio Fulgenzi, Senior Analyst
>>>> Computing & Communications
>>>> University of Guelph
>>>> 519-824-4120 x56354
>>>>
>>>> ...sent from my iPod - please pardon my fat fingers ;)
>>>>
>>>> [XKJ2000]
>>>>
>>>> On 2009-12-08, at 9:36 PM, Jonathan Charles <jonvoip at gmail.com> wrote:
>>>>
>>>>> OK, so we have a Cucumber that is AD integrated, Messages have
>>>>> accumulated into the Operator VM box and I cannot retrieve them...
>>>>>
>>>>> I have tried manually setting the VM password, to no effect, I just
>>>>> get invalid entry when I try to check the messages and enter that
>>>>> password...
>>>>>
>>>>> There does not appear to be any other way to get to the VM messages...
>>>>>
>>>>>
>>>>>
>>>>> Jonatha
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>
>>
>