[cisco-voip] CER JTAPI Provider error messages in

[Jason Aarons (US)]

What is the fix for below alert from Cisco Emergency Responder 7.1(1)
connected to CallManager 7.1(2)? I checked passwords and then in CER>
AdminUtility showed CallManager version 7.1, but how do I re-init the
JTAPI provider, I tried a utils system restart and still get these
errors.  

 

I'm running CER 7.1.1.10000-5 with CallManager 7.1.2.31900-1.

 

 

This mail is generated by Server : ZA1CERS001  Please check the
following

 

1) Check if the call manager configured is having connectivity from the
CER Server

 

2) Check if the Call Manager is running a Supported Version by CER
Server

 

3) Check if the login credentials given are correct.

 

CTI Manager Host Name :10.10.188.13,10.10.188.20,10.10.220.10

 

Failed to get the JTAPI Provider for
:10.10.188.13,10.10.188.20,10.10.220.10




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