[cisco-voip] Random call disconnects
Huffman, Tim
thuffman at rosettastone.com
Sat Dec 19 09:11:39 EST 2009
We have a single CUCM with one 2821 VGW and one E1 PRI in our UK office. We're seeing issues with random call disconnects. About 25% of the time, a call will drop within a minute. The call connects, you can talk to the person on the other end, you then hear dead silence on our end and the person on the other end gets a fast busy. After checking all of the config settings we believe it's a carrier issue, but the carrier claims the disconnects are coming from our system. Is there anything I can do to confirm where the problem is?
Thanks,
Tim Huffman
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