[cisco-voip] MLPP troubleshooting - CUCM 7.1.(2)
Dana Tong (AU)
Dana.Tong at didata.com.au
Tue Dec 22 00:39:23 EST 2009
Good afternoon all,
I have setup MLPP to perform a CallFwdAll over-ride which works fine in the LAB. However onsite the call receives a fast busy tone. Call Manager trace appears to show the call is looping and then being stopped because of a hop counter.
Question is: Why is this working in the LAB? But not on the customer site???
I'm using a translation pattern *.XXXX to elevate the priveledge to "Executive Over-ride". The call appears to proceed and has the MLPP indication on the calling phone but receives fast busy tone.
Below is a section of the Call manager trace.
Thanks
Dana
|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435377><IP::172.16.50.222><DEV::SEP00260BD99E11><LVL::Error><MASK::0020>
12/22/2009 12:08:02.586 CCM|MediaManager(2486)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435377><IP::172.16.50.222><DEV::SEP00260BD99E11><LVL::Error><MASK::0800>
12/22/2009 12:08:02.594 CCM|MatrixControl:updatePartyMediaCoordinatorNodeId: party1 videoCapable=0, party 2 videocapable=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,16,910.9><IP::172.16.50.251><DEV::Port 29061><LVL::All><MASK::ffff>
12/22/2009 12:08:02.997 CCM|RouteListControl::idle_CcSetupReq - RouteList(RL-ISDN), numberSetup=2 numberMember=2 vmEnabled=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435381><IP::172.16.50.36><DEV::SEP00260BD99F03><LVL::Error><MASK::0800>
12/22/2009 12:08:02.997 CCM|RouteListControl::idle_CcSetupReq - RouteList(RL-ISDN), RouteListCdrc::create CI = 45983816 BRANCH = 0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435381><IP::172.16.50.36><DEV::SEP00260BD99F03><LVL::Error><MASK::0800>
12/22/2009 12:08:03.208 CCM|RouteListControl::star_SNFUnSubscribeReq SubId=2|0|4842 ERROR|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435384><IP::172.16.50.36><DEV::SEP00260BD99F03><LVL::Error><MASK::0800>
12/22/2009 12:08:03.247 CCM|PickupManager:: dispatchByParties -BEGIN entries in the children list=[1]; ssParty1=45983807, ssNode1=2; ssParty2=45983806,ssNode2=2|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435386><IP::172.16.50.67><DEV::SEP00260BD8EACF><LVL::Error><MASK::0800>
12/22/2009 12:08:03.247 CCM|PickupManager -::dispatchByParties END - Entries in the call pickup children list=1|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435386><IP::172.16.50.67><DEV::SEP00260BD8EACF><LVL::Error><MASK::0800>
12/22/2009 12:08:03.247 CCM|PickupManager:: dispatchByParties -BEGIN entries in the children list=[0]; ssParty1=45983807, ssNode1=2; ssParty2=45983806,ssNode2=2|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435386><IP::172.16.50.67><DEV::SEP00260BD8EACF><LVL::Error><MASK::0800>
12/22/2009 12:08:03.247 CCM|PickupManager -::dispatchByParties END - Entries in the call pickup children list=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435386><IP::172.16.50.67><DEV::SEP00260BD8EACF><LVL::Error><MASK::0800>
12/22/2009 12:08:03.251 CCM|Listener is active for :41633|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,23,912.1><IP::><DEV::><LVL::Error><MASK::0800>
12/22/2009 12:08:03.263 CCM|MediaManager(2491)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,16,912.2><IP::172.16.10.83><DEV::Port 41633><LVL::Error><MASK::0800>
12/22/2009 12:08:06.465 CCM|MediaManager(2493)::wait_AuDisconnectRequest, mCleanupPreallocatedMTP=0|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,16,913.2><IP::172.16.50.251><DEV::Port 47555><LVL::Error><MASK::0800>
12/22/2009 12:08:08.330 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.332 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.332 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.332 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.336 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.337 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.337 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.337 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.341 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.342 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.342 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.342 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.346 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.347 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.347 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.347 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.352 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.353 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.353 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.353 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.358 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.359 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.359 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.359 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.363 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.364 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.364 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.364 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.368 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.369 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.369 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.369 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.373 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.374 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.374 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.374 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.379 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.380 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.380 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.380 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.384 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.385 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.385 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.385 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.389 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.390 CCM|Forwarding - processCFA - invoking precedence forwarding (MLPP with CFA) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.390 CCM|Forwarding - processPrecedenceMapForwarding - redirecting MLPP call to called party MAP target. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.390 CCM|Forwarding - getMaskedDn - maskedDn=[2488] dn=[2488] mask=[2488]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.394 CCM|Forwarding - getMaskedDn - maskedDn=[8] dn=[2488] mask=[8]|<CLID::BNE-Cluster><NID::172.16.10.83><LVL::All><MASK::ffff>
12/22/2009 12:08:08.395 CCM|Forwarding - internalHopCountExceeded - ERROR - Call Forward hop count exceeded, internal= 12, qsig= 12, max= 12, callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.395 CCM|Forwarding - processCFA - previously fwd to alt party (hop count violation) for callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.395 CCM|Forwarding - processCFA - ERROR - Call Forward hop count exceeded, callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.396 CCM|Forwarding - clear the call with 0x1F. callKey= 0x2DA|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
12/22/2009 12:08:08.396 CCM|ConnectionManager - wait_AuDisconnectRequest ERROR:NO ENTRY FOUND IN TABLE,CI(45983817,0),dcType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|<CLID::BNE-Cluster><NID::172.16.10.83><CT::2,100,39,1.435425><IP::172.16.50.190><DEV::SEP00260BD9984D><LVL::Error><MASK::0800>
******************************************************************************
- NOTICE FROM DIMENSION DATA AUSTRALIA
This message is confidential, and may contain proprietary or legally privileged information. If you have received this email in error, please notify the sender and delete it immediately.
Internet communications are not secure. You should scan this message and any attachments for viruses. Under no circumstances do we accept liability for any loss or damage which may result from your receipt of this message or any attachments.
******************************************************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091222/2221d388/attachment.html>
More information about the cisco-voip
mailing list