[cisco-voip] one last Connections question

[Lelio Fulgenzi]

There is no way to undelete a message unless you have the "do not purge" messages option enabled. A user can then go to the deleted messages folder (tui/gui) and retrieve the messages. You can also set a system purge time (say 5 days). 

You can also consider a daily COBRAS export which allows you to retrieve messages for a user. It's got a high cost though (6 hour backup time for 3000 users average usage) and is not really meant for that as far as I know. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
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"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Kevin Dunn" <cheesevoice at gmail.com> 
To: "Cisco Voice" <cisco-voip at puck.nether.net> 
Sent: Tuesday, December 22, 2009 2:53:21 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] one last Connections question 


Can you retrieve a deleted message for an end user should they "oops" one last week? 

With Unity I can go on e the exchange server and get a deleted message from the message store even if it has been deleted a week. Can I still do that with Connections? 


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