[cisco-voip] CUCM7+CUC7 and missed calls

[Chris Ward (chrward)]

David,

 

You need to use “Release-to-Switch” transfers from CUC to show the PSTN number. There is also a CUCM transfer service parameter called “Display Original Calling Number on Transfer from Cisco Unity <javascript:getHelp('DisplayOriginalCgpnOnTransferFromVm')> ” that would probably fix this up too (I believe it works with CUC, but I would need someone to confirm/test for me) if you don’t want to change the transfer type.

 

-Chris

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, December 22, 2009 3:08 PM
To: David Lima
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM7+CUC7 and missed calls

 

CUC7 does not use CTI ports, it uses SCCP(SKINNY). That is if you mean Connection.

That being said, it will show the voice mail port if you have supervised transfer enabled, not release to switch.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "David Lima" <David.Lima at alphasys.com.bo>
To: cisco-voip at puck.nether.net
Sent: Tuesday, December 22, 2009 2:29:38 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] CUCM7+CUC7 and missed calls

Hi guys, I have a cluster with a CUCM7 and CUC7+AutoAttendant and Voice Mail. I have this inconvenient, when a user search the missed calls in the IP Phone, it only shows the CTI number configured for AA and VM and not the PSTN calling number.

 

If any one has a suggestion, please let me know.

 

All the best

 

David

 


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