[cisco-voip] voice recording with CUE using script

Kin Wai kinwai at singnet.com.sg
Wed Dec 23 12:15:05 EST 2009


Hi Everyone, 

I have a customer who purchased the CUE just for advance auto-attendant
feature only, no voicemail for their users. 

 

Is it possible to do a script to conference the called number  and record
the conversation into a specific voicemail at the same time? Instead of
using the live record feature which requires the user to trigger the
recording and it's not centralized for the administrator.

 

The customer wish to record their customer service hotline manned by 2
extensions currently. Having a 3rd party voice recording solution is place
is pretty much too expensive for them. 

 

Happy holidays ahead, everyone!

 

Regards,

Kin Wai

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