[cisco-voip] Unity Connection PCA error when playing inbox

[Pat Hayes]

How are you implementing the load balancing? As far as I know, the
only supported method of doing this would be via DNS round robin. If
you are proxying the traffic through an intermediate device, you are
probably out of luck if it doesn't just work. One thing to verify is
that subsequent requests from a client are routed to the same server
that the initial request was.

Please note, however, that per the design guide:

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/design/guide/7xcucdg060.html#wp1053042

"Although it is possible to balance client and administration requests
that the Cisco Unity Connection cluster server pair handles (for
example, from the Cisco Personal Communications Assistant (PCA), IMAP,
and Cisco Unity Connection Administration), we recommend that most
client and administration traffic be directed to the publisher server.

In order to balance client requests, it is necessary to use DNS
A-records. DNS A-records allow client DNS lookups to resolve to either
server in a round-robin fashion. "

On Tue, Dec 22, 2009 at 6:20 PM, Hasan Khan <hasan_asghar at yahoo.com> wrote:
> Hello,
>
> We have unity connection in cluster mode. We have one URL to access either one. When we play inbox at pca by using single URL, we are getting the following errors.
>
> MMApplet.Play: Quickplay cannot proceed due to the a failure to obtain the stream identifier.
>
> When press OK then see the following.
> Error playing stream - waitForResource
>
> The pca works fine if the user logged in to an individual server.
>
> Any suggestion.
>
> Thanks,
> Hasan
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>