[cisco-voip] Avaya IP office

[Voice Noob]

I have a customer that is looking at Avaya IP office system. One of their
biggest complaints with Cisco is the Smart net for the hardware and, ESW /
UCSS for the software. Avaya is telling them that there is NO maintenance
with their system. ever. So once they buy it they will not have the
reoccurring cost. I don't deal with any other systems except Cisco but this
just does not sound correct. Has anyone had experience with this? 

 

 

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