[cisco-voip] troubleshooting incoming calls, what traces?

[Rossella Mariotti-Jones]

I'm trying to troubleshoot a problem with a call from the outside not completing to a specific extension. Ext. 5555 lives on our old PBX and it works if you call it on net (CUCM à GW à PBX) but if you dial the ten digits you get a busy tone (PSTN à GW à CUCM à GW à PBX). I can seem to be able to figure out which debug commands to use on the GW to get this info, I don't see the digits coming through, are there some traces I can get with rtmt? TIA.

 

rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775

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