[cisco-voip] troubleshooting incoming calls, what traces?
rossella at chemeketa.edu
Fri Feb 6 14:38:13 EST 2009
I did try this before I posted but I don't see any digits, here's what I see:
006851: *Feb 6 09:32:59.231 PST: ISDN Q921d: isdn_l2d_srq_process: QUEUE_EVENT
006852: *Feb 6 09:32:59.231 PST: ISDN Q921d: isdn_l2d_srq_process: event_count 1
006853: *Feb 6 09:32:59.239 PST: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
Interface=0xC0702460, Interface Type=6, Destination=, Mode=0x9,
Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D0000000024389bb000000F58000027b)
rossella mariotti-jones | chemeketa community college | network analyst | rossella at chemeketa.edu | 503-589-7775
From: Carlos Ortiz [mailto:COrtiz at sscincorporated.com]
Sent: Fri 02/06/2009 11:31
To: Rossella Mariotti-Jones; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] troubleshooting incoming calls, what traces?
Debug isdn q.931
This will show you the digits coming in from the telco.
Term no mon
To turn off the debugs....
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella Mariotti-Jones
Sent: Friday, February 06, 2009 2:22 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] troubleshooting incoming calls, what traces?
I'm trying to troubleshoot a problem with a call from the outside not completing to a specific extension. Ext. 5555 lives on our old PBX and it works if you call it on net (CUCM --> GW --> PBX) but if you dial the ten digits you get a busy tone (PSTN --> GW --> CUCM --> GW --> PBX). I can seem to be able to figure out which debug commands to use on the GW to get this info, I don't see the digits coming through, are there some traces I can get with rtmt? TIA.
rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775
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