[cisco-voip] Antw: Cisco Unity Express: Voicemail Question

Robert Schuknecht rschuknecht at gmx.de
Thu Feb 12 10:45:23 EST 2009


Could you please provide your configs from CUE and the router which is housing the cue?

/Robert

>>> Jeff Cartier<jcartier at acs.on.ca> schrieb am Donnerstag, 12. Februar 2009 um
15:31 in Nachricht 6f58c2294458e367fa5c97df4cb8f905:
> I have a SIP trunk configured to a provider...After doing the debug
> ccsip message command I think its sending my phone number to the
> CUE...which is of course not recognized...
> 
> Any ideas on how to fix this :(
> 
> Jeff Cartier
> Applied Computer Solutions
> (519) 944-4300 ext. 233
> -----Original Message-----
> From: Robert Schuknecht [mailto:rschuknecht at gmx.de] 
> Sent: Thursday, February 12, 2009 9:29 AM
> To: cisco-voip at puck.nether.net; Jeff Cartier
> Subject: Antw: [cisco-voip] Cisco Unity Express: Voicemail Question
> 
> Jeff,
> 
> did you define a Voicemailbox that matches the calling No. of the Phone?
> 
> Do a debug ccsip message and look at the calling No when you press the
> Voicemail Button.
> 
> HTH
> 
> /Robert
> 
>>>> Jeff Cartier<jcartier at acs.on.ca> schrieb am Donnerstag, 12. Februar
> 2009 um
> 14:06 in Nachricht bae1febc3c9c371da9938544948a5432:
>> I'm currently in the learning process of configuring Cisco Unity
>> Express...When I press the voicemail button on a phone it successfully
>> brings me to the voicemail menu, but prompts me for a user ID
>> (extension) and PIN.
>> 
>>  
>> 
>> Is it possible to...press the voicemail button from the phone, and
> have
>> the CUE get sent the user ID/extension, without you having to type it
>> in; and then just type in the PIN...or is it always user ID & PIN?


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