[cisco-voip] CallerID on Unity CX Handler

James Buchanan jbuchanan at ctiusa.com
Mon Feb 16 12:55:49 EST 2009

Change the CallManager Service parameter that is something like “Original Called Number from Unity” to True.


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Monday, February 16, 2009 11:49 AM
To: Matthew J. Hughes
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] CallerID on Unity CX Handler


I remember this was an issue with supervised vs release to switch transfers.

Let us know.

Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Matthew J. Hughes" <mattjhughes at gmail.com>
To: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>
Sent: Monday, February 16, 2009 12:25:25 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] CallerID on Unity CX Handler

I have a call handler that routes calls to our HelpDesk, but when the helpdesk recieves the call the CallerID is replaced with the VMs CallerID,  How can I get the original CallerID to display?  Thanks

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