[cisco-voip] Billing server setup

[Ruben Montes (Europe)]

Hi,

When there's a connectivity error between the CCM and the FTP server, it seems the CCM stops sending the files until the CDR service is restarted. At least, in our case, this is what TAC said to us.

Could you check if you've had any connectivity problem?

Regards,

Ruben

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Michael Back
Sent: miércoles, 18 de febrero de 2009 15:33
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Billing server setup

CDR is enabled on each server in the cluster.  I haven't received any
files at all on the FTP server.  Thanks for the replies.

>>> Samuel Womack <womacksamuel at gmail.com> 2/18/2009 8:06 AM >>>
That's what we do...(6.1.2)....Set it to 1440 (in minutes)...

On Feb 18, 2009, at 6:55 AM, Wes Sisk wrote:

> another option is cdr file duration.  this defaults to 60 seconds.  

> some customers set it to the equivalent of 24 hours.  with that  
> configuration a file is only generated once ever 24 hours.  once a  
> file is completed it would be transferred to billing server.
>
> On Tuesday, February 17, 2009 10:38:23 PM, Ed Leatherman
<ealeatherman at gmail.com 
> > wrote:
>> the CDR service parameters have to be set on each server, it isnt  
>> clusterwide (unless it was changed in 7)
>>
>> On Tue, Feb 17, 2009 at 5:23 PM, Michael Back  
>> <Michael.Back at nisd.net> wrote:
>> I am trying to figure out how the CDR export for billing servers  
>> works
>> on UCM7.  I have an FTP server setup to test this temporarily.  I  
>> have
>> configured the billing application server parameters with the IP,
>> username, password, and path.  Protocol is FTP for now.  Enterprise
>> parameters for CDR is set to 1.  I made a few calls on the cluster, 

>> but
>> no files are being exported to the ftp.  I tested ftp access using 

>> the
>> same username and password, and everything works fine.  What am I  
>> doing
>> wrong?  Thanks for your help.
>> _______________________________________________
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>> cisco-voip at puck.nether.net 
>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>>
>>
>>
>> -- 
>> Ed Leatherman
>> Assistant Director, Voice Services
>> West Virginia University
>> Telecommunications and Network Operations
>>
>> _______________________________________________
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>> cisco-voip at puck.nether.net 
>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>>
>
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