[cisco-voip] Avaya - CCM v5 Integration

[JASON BURWELL]

James,
 
    It may have something to go with the version of G3si you are
running. R7 is ancient and was Avaya's first attempt at IP capability.
As I recall, R7 was barely out when they dumped it for R8.2 since R7 had
so many bugs. It was not until R8.4 that IP functions and the release in
general was stable. Just a possibility.
 
Jason
 
Jason Burwell
Telecom Network Administrator
Founders Federal Credit Union
 
 
Notice:  All statements and representations in this transmission are not
necessarily those of my employer. 
 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Jung
Sent: Wednesday, February 18, 2009 9:32 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Avaya - CCM v5 Integration



Hi, Gurus

 

I have a customer who use Avaya G3si V7 and CCM v5.1.3.

Voice GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP. 

(( CCM - Voice GW - Avaya - PSTN ))

 

The problem is when Avaya phone calls to Cisco IP phones, the calling
name is not displayed on the IP phones.

 

Before this, we used H.323 and at that time, the calling name was
displayed on the Cisco IP phones, but after changing to MGCP, nothing is
displayed.

 

I'd really appreciate if anyone can help me on this.

 

 

Below is the Q931 debug messages that shows calls from avaya phone to
cisco IP phone.

 

 

Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
0x2E05 

        Sending Complete 

        Bearer Capability i = 0x9090A3 

                Standard = CCITT 

                Transfer Capability = 3.1kHz Audio 

                Transfer Mode = Circuit 

                Transfer Rate = 64 kbit/s 

        Channel ID i = 0xA18385 

                Preferred, Channel 5 

        Progress Ind i = 0x8183 - Origination address is non-ISDN  

        Called Party Number i = 0x80, '3940' 

                Plan:Unknown, Type:Unknown 

        Locking Shift to Codeset 6 

        Codeset 6 IE 0x28  i = 'Russel McAuliff'

Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
0xAE05 

        Channel ID i = 0xA98385 

                Exclusive, Channel 5

Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
0xAE05 

        Progress Ind i = 0x8088 - In-band info or appropriate now
available 

Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
0xAE05 

        Display i = 'Lois Mckay'

Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
= 0x2E05

Feb 10 14:42:19: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref
= 0x2E05 

 

 

 

Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
0x2E92 

        Sending Complete 

        Bearer Capability i = 0x9090A3 

                Standard = CCITT 

                Transfer Capability = 3.1kHz Audio 

                Transfer Mode = Circuit 

                Transfer Rate = 64 kbit/s 

        Channel ID i = 0xA18388 

                Preferred, Channel 8 

        Progress Ind i = 0x8183 - Origination address is non-ISDN  

        Calling Party Number i = 0xA1, '3095' 

                Plan:ISDN, Type:National 

        Called Party Number i = 0x80, '3940' 

                Plan:Unknown, Type:Unknown 

        Locking Shift to Codeset 6 

        Codeset 6 IE 0x28  i = 'David Franklin'

Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
0xAE92 

        Channel ID i = 0xA98388 

                Exclusive, Channel 8

Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
0xAE92 

        Progress Ind i = 0x8088 - In-band info or appropriate now
available 

Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8  callref =
0x81C1 

        Progress Ind i = 0x8282 - Destination address is non-ISDN  

        Date/Time i = 0x09020A0E2C 

                Date (yr-mm-dd)   = 09-02-10 

                Time (hr:mnt:sec) = 14:44:164

Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8  callref
= 0x01C1

Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
0xAE92

Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
= 0x2E92

 

Thanks and regards,

James.





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