[cisco-voip] Voice Mails "Attachments" not visible in Outlook

[Matthew Loraditch]

This happens with and w/o VMO (newest version 7) at this point I've just told the users to deal with it. From some googling my best guess is the mime type on the imported messages is incorrect I found some other cases where attachments would be invisible b/c of wrongly encoded messages


Matthew Loraditch
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From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Monday, January 05, 2009 8:27 AM
To: Matthew Loraditch; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Voice Mails "Attachments" not visible in Outlook

Did you update Viewmail for Outlook? What version VMO are you using?

On a PC without viewmail do you see the attachment and does it play in Windows Media Player?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Sunday, January 04, 2009 4:04 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Voice Mails "Attachments" not visible in Outlook

I just upgraded/migrated from Unity 4.2 standalone to 7.0 UM. All of the migrated voice mails are not showing the attached wav files. The messages are all the right size for having an attachment and the VMO addin sees the messages as the right IPM type.

Has anyone ever seen this? I just tested and new messages do work properly so unless anyone has a good idea I may just make the users deal with it. Old Messages also still do work from the phone.

Thanks in advance!
-Matthew
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