[cisco-voip] No access to CCM server

[Matthew Loraditch]

No RTMT is not, I was just saying I would try it. I will need to check physical console but it is at a remote site so I was hoping to have some ideas before I got there.


Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: Wednesday, January 07, 2009 9:32 AM
To: Matthew Loraditch
Cc: Peter Slow; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] No access to CCM server

RTMT is still working but the CCMAdmin isn't?

What do you see on the physical console of the server?  I don't think I've ever seen that not respond unless the server was completely hung.


-Ryan

On Jan 7, 2009, at 9:30 AM, Matthew Loraditch wrote:

Client wouldn't buy iLO advanced.... I will check RTMT but that's not going to allow me console command access is it?


Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!


-----Original Message-----
From: Peter Slow [mailto:peter.slow at gmail.com]
Sent: Wednesday, January 07, 2009 9:18 AM
To: Matthew Loraditch
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] No access to CCM server

What about RTMT, or using ILO to get to console?

-Peter

On Wed, Jan 7, 2009 at 9:02 AM, Matthew Loraditch
<MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
I have seemingly lost all access to one of my CCM servers (6.1.2 version). I
can't access it via GUI or SSH but it appears to still be working to some
extent. Database status in reporting indicates that replication is working
fine... but nothing is registered to the server. The server is also still
backing up every night... I'm thinking something got screwy with CSA. Any
suggestions? I know I can disable CSA via console access but I want to make
sure this doesn't happen again.



Thanks in advance!



Matthew Loraditch
10944 Beaver Dam Road, Suite A
Hunt Valley, Maryland  21030
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!



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