[cisco-voip] Cisco Unity 4.2 - Creating Internet contacts with "mail-enabled" accounts...

[Pat Hayes]

Ah, no worries, I should have been more direct in answering your question :)

It won't work, internet subscribers must be represented by contact
object. No user object, in any form, will work. You've either got to
give these users real mailboxes and make them regular unity
subscribers, or create a separate contact object to be used as an
internet subscriber.

On Thu, Jan 8, 2009 at 1:14 PM, Wesley Fonvergne
<wfonvergne at expertnetworks.us> wrote:
> Sorry, I wasn't completely clear on that. :)
>
> What I was referring to is this the hybrid object that you can create,
> which is a domain account that includes contact information. Microsoft
> calls it a mail-enabled user account. It's technically a user object
> without an Exchange mailbox, but with the contact information added to
> it.
>
> Unity does not seem to be able to utilize these user objects that have
> the contact object information included with them.
>
> -----Original Message-----
> From: Pat Hayes [mailto:pat-cv at wcyv.com]
> Sent: Thursday, January 08, 2009 9:27 AM
> To: Wesley Fonvergne
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Cisco Unity 4.2 - Creating Internet contacts
> with "mail-enabled" accounts...
>
> Correct. Really, that's the difference between a regular subscriber
> and an internet subscriber. Regular users have a local mailbox to
> store their messages, internet subscribers receive messages at the
> address configured on the contact object. Keep in mind that because
> there is no local copy, internet subscribers cannot retrieve their
> messages over the TUI or get MWI.
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/networking/guide/
> ex/5xcunet040e.html#wp1050583
>
> On Thu, Jan 8, 2009 at 11:18 AM, Wesley Fonvergne
> <wfonvergne at expertnetworks.us> wrote:
>> Hello!
>>
>>
>>
>> I'm trying to verify some information with Cisco's documentation
> before I
>> start making demands on our local Active Directory administrators, and
> I
>> can't seem to confirm a particular behavior of Cisco Unity 4.2.
>>
>>
>>
>> Our situation is that we have several business associates who having
> login
>> accounts to our system, but do not have Exchange accounts, and we
> would like
>> to provide them with voice messaging. It seems that, in order to
> create an
>> Internet subscriber within Unity, you need to have a contact object in
>> Active Directory, and CANNOT have a mail-enabled user object.
>>
>>
>>
>> Can anyone confirm this, or am I missing something with our Unity
> servers?
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Wesley Fonvergne
>>
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>>
>>
>