[cisco-voip] Single Extension Error

[Ryan Ratliff]

What version of CUCM are you running?  There were a number of bugs  
with this type of symptom.

-Ryan

On Jan 13, 2009, at 12:02 PM, <SullivanB at ajiusa.com> wrote:

Good afternoon all,



I have an extension (that just happens to be my own) that all of a  
sudden this morning will not take calls incoming.  You cannot call my  
DID, dial our main number and my extension, nor dial my extension  
from another set.  However, I can make calls to other phones just fine.



When you call my number you get a fast busy.  I have checked the  
calling search space, the device (I have soft phone, too, and neither  
work for that extension, but my second line appearance works fine).



My extension is 2137.  This does not work on any phone.  I have a  
helpdesk extension (6800) that works fine on both the soft phone and  
my desk phone.  I have deleted the directory number and readded, but  
it still doesn’t work.



Does anyone have any suggestions on where to look to get this restored?



Thanks,

Brandon

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