[cisco-voip] Single Extension Error

Abdulmuamin Nalakath muamin at mannai.com.qa
Tue Jan 13 13:54:02 EST 2009


Please try the order of available partitions in all CSS



Call Routing---- Rout Plan Report --  find 2137, delete and create.

Thanks,



Abdul Muamin N.

Mob: +974 557 4633




From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of SullivanB at ajiusa.com
Sent: Tuesday, January 13, 2009 8:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Single Extension Error

Good afternoon all,

I have an extension (that just happens to be my own) that all of a sudden this morning will not take calls incoming.  You cannot call my DID, dial our main number and my extension, nor dial my extension from another set.  However, I can make calls to other phones just fine.

When you call my number you get a fast busy.  I have checked the calling search space, the device (I have soft phone, too, and neither work for that extension, but my second line appearance works fine).

My extension is 2137.  This does not work on any phone.  I have a helpdesk extension (6800) that works fine on both the soft phone and my desk phone.  I have deleted the directory number and readded, but it still doesn't work.

Does anyone have any suggestions on where to look to get this restored?

Thanks,
Brandon
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