[cisco-voip] Issue with 7945 phones and Display Name

[James Buchanan]

This is straight out of the 5.1(3) admin guide:

 

ASCII Display (Internal Caller ID) 

This field provides the same information as the Display (Internal Caller
ID) field, but you must limit input to ASCII characters. Devices that do
not support Unicode (internationalized) characters display the content
of the ASCII Display (Internal Caller ID) field. 

Setting applies only to the current device unless you check the check
box at right (Update Shared Device Settings) and click the Propagate
Selected button. (The check box at right displays only if other devices
share this directory number.) 

 

So, if not using Unicode characters, the Display Name should be
sufficient.

 

From: Randy Homyk [mailto:rhomyk at gmail.com] On Behalf Of Randy Homyk
Sent: Wednesday, January 14, 2009 6:00 PM
To: James Buchanan; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Issue with 7945 phones and Display Name

 

ASCII Display Name must be part of your bat file.  Even though it auto
populates when adding a phone manually,  it does NOT do this when adding
phones via BAT.

 

ASCII Display Name is the name that shows up when a users phone is
ringing.  If not populated, only the phone number will appear.

 

Randy Homyk

CCIE Voice #14584

Homyk Systems

mailto:  rhomyk at homyk.net

mailto:  rhomyk at bellsouth.net

Phone: +786-269-5175

Fax: +305-258-9156

Mobile: 786-269-5175

www.homyk.net <http://www.homyk.net/> 

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Buchanan
Sent: Wednesday, January 14, 2009 6:45 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Issue with 7945 phones and Display Name

 

Hello,

 

I have 7945 phones deployed with CallManager 5.1(3). When the phones
were imported, the Display Name was set on the lines but the ASCII
Display Name was not. When these phones call phones at another location,
only the extension shows up for caller ID. The Display Name does not
show up. If the ASCII Display Name is populated, then the Display Name
shows up properly. Any thoughts on why this is the case?

 

Thanks,

 

James Buchanan

No virus found in this incoming message.
Checked by AVG - http://www.avg.com
Version: 8.0.176 / Virus Database: 270.10.6/1891 - Release Date:
1/14/2009 6:59 AM

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