[cisco-voip] What could cause a "buzzing" rather than call progress tones?

James Edmondson biged7600 at gmail.com
Wed Jan 21 10:18:43 EST 2009


I had a smiliar issue awhile back and it ended up being and ios issue.
We heard buzzing instead of ringback.  However it was a H323 vgw not
mgcp. What ios are you running?

On 1/21/09, Robert Kulagowski <rkulagow at gmail.com> wrote:
> Over in the U.K., I've got an Adtran Atlas 830 terminating two PRIs from
> BT and sending 2 PRIs to a 2851 VGW running MGCP.  CM is 4.1.3.  A 3rd
> PRI is generated to a Codian 3241.
>
> Outbound calls are generating a "buzzing" sound rather than actual call
> progress tones (like Ring, busy, etc).  I called Adtran tech support and
> we went over the configuration of the Adtran.  From the logs, the Adtran
> is just passing ISDN setup messages over the D channel like it's
> supposed to, and the audio path isn't established until the called party
> goes off-hook.
>
> Here's the traces from the Adtran:
>
> |1|3| is the E-1 to the 2851.  So here's the Adtran receiving an
> outbound call setup from the 2851 to the PSTN
>
>   13:22:36 lon [ADT]:|1|3|Recd = Sapi:00  C/R:R Tei:00
>   13:22:36 lon [ADT]:|1|3|       Ctl:INFO     Ns:44   Nr:36
>   13:22:36 lon [ADT]:|1|3|       Prot:08  CRL:2  CRV:0017
>   13:22:36 lon [ADT]:|1|3|       M - 05 SETUP
>   13:22:36 lon [ADT]:|1|3|        IE - A1 SENDING COMPLETE    Len=0
>   13:22:36 lon [ADT]:|1|3|        IE - 04 BEARER CAPABILITY   Len=3
>   13:22:36 lon [ADT]:|1|3|             80 Xfer Cap.:SPEECH
>   13:22:36 lon [ADT]:|1|3|             90 Xfer Rate:64k
>   13:22:36 lon [ADT]:|1|3|             A3 Layer 1:G.711 A-Law
>   13:22:36 lon [ADT]:|1|3|        IE - 18 CHANNEL ID          Len=3
>   13:22:36 lon [ADT]:|1|3|             A9 Primary Rate
>   13:22:36 lon [ADT]:|1|3|                Intfc ID:IMPLICIT
>   13:22:36 lon [ADT]:|1|3|                Pref/Excl:EXCLUSIVE
>   13:22:36 lon [ADT]:|1|3|                D-Chan Indicated:NO
>   13:22:36 lon [ADT]:|1|3|                Chan. Sel:FOLLOWS
>   13:22:36 lon [ADT]:|1|3|             83 Numb/Map:NUMBER
>   13:22:36 lon [ADT]:|1|3|             9f Channel:31
>   13:22:36 lon [ADT]:|1|3|        IE - 6C CALLING PARTY #     Len=8
>   13:22:36 lon [ADT]:|1|3|             00 Numb. Type:UNKNOWN
>   13:22:36 lon [ADT]:|1|3|                Numb. Plan:UNKNOWN
>   13:22:36 lon [ADT]:|1|3|             A1 Presentation:RESTRICTED
>   13:22:36 lon [ADT]:|1|3|                Ph.# 504955
>   13:22:36 lon [ADT]:|1|3|        IE - 70 CALLED PARTY #      Len=14
>   13:22:36 lon [ADT]:|1|3|             80 Numb. Type:UNKNOWN
>   13:22:36 lon [ADT]:|1|3|                Numb. Plan:UNKNOWN
>   13:22:36 lon [ADT]:|1|3|                Ph.# 0013123963808
>   13:22:36 lon [ADT]:ISDN|1|3|Call to ATLAS:'0013123963808'.
>   13:22:36 lon [ADT]:|1|3|==========
>   13:22:36 lon [ADT]:|1|3|Sent = Sapi:00  C/R:C Tei:00
>   13:22:36 lon [ADT]:|1|3|       Ctl:INFO     Ns:36   Nr:45
>   13:22:36 lon [ADT]:|1|3|       Prot:08  CRL:2  CRV:8017
>   13:22:36 lon [ADT]:|1|3|       M - 02 CALL_PROC
>   13:22:36 lon [ADT]:|1|3|        IE - 18 CHANNEL ID          Len=3
>   13:22:36 lon [ADT]:|1|3|             A9 Primary Rate
>   13:22:36 lon [ADT]:|1|3|                Intfc ID:IMPLICIT
>   13:22:36 lon [ADT]:|1|3|                Pref/Excl:EXCLUSIVE
>   13:22:36 lon [ADT]:|1|3|                D-Chan Indicated:NO
>   13:22:36 lon [ADT]:|1|3|                Chan. Sel:FOLLOWS
>   13:22:36 lon [ADT]:|1|3|             83 Numb/Map:NUMBER
>   13:22:36 lon [ADT]:|1|3|             9f Channel:31
>
> |1|2| is the PRI to BT
>
>   13:22:36 lon [ADT]:|1|2|==========
>   13:22:36 lon [ADT]:|1|2|Sent = Sapi:00  C/R:R Tei:00
>   13:22:36 lon [ADT]:|1|2|       Ctl:INFO     Ns:21   Nr:24
>   13:22:36 lon [ADT]:|1|2|       Prot:08  CRL:2  CRV:0017
>   13:22:36 lon [ADT]:|1|2|       M - 05 SETUP
>   13:22:36 lon [ADT]:|1|2|        IE - A1 SENDING COMPLETE    Len=0
>   13:22:36 lon [ADT]:|1|2|        IE - 04 BEARER CAPABILITY   Len=3
>   13:22:36 lon [ADT]:|1|2|             80 Xfer Cap.:SPEECH
>   13:22:36 lon [ADT]:|1|2|             90 Xfer Rate:64k
>   13:22:36 lon [ADT]:|1|2|             A3 Layer 1:G.711 A-Law
>   13:22:36 lon [ADT]:|1|2|        IE - 18 CHANNEL ID          Len=3
>   13:22:36 lon [ADT]:|1|2|             A1 Primary Rate
>   13:22:36 lon [ADT]:|1|2|                Intfc ID:IMPLICIT
>   13:22:36 lon [ADT]:|1|2|                Pref/Excl:PREFERRED
>   13:22:36 lon [ADT]:|1|2|                D-Chan Indicated:NO
>   13:22:36 lon [ADT]:|1|2|                Chan. Sel:FOLLOWS
>   13:22:36 lon [ADT]:|1|2|             83 Numb/Map:NUMBER
>   13:22:36 lon [ADT]:|1|2|             9f Channel:31
>   13:22:36 lon [ADT]:|1|2|        IE - 6C CALLING PARTY #     Len=8
>   13:22:36 lon [ADT]:|1|2|             00 Numb. Type:UNKNOWN
>   13:22:36 lon [ADT]:|1|2|                Numb. Plan:UNKNOWN
>   13:22:36 lon [ADT]:|1|2|             A1 Presentation:RESTRICTED
>   13:22:36 lon [ADT]:|1|2|                Ph.# 504955
>   13:22:36 lon [ADT]:|1|2|        IE - 70 CALLED PARTY #      Len=14
>   13:22:36 lon [ADT]:|1|2|             80 Numb. Type:UNKNOWN
>   13:22:36 lon [ADT]:|1|2|                Numb. Plan:UNKNOWN
>   13:22:36 lon [ADT]:|1|2|                Ph.# 0013123963808
>   13:22:36 lon [ADT]:ISDN|1|2|Dialing '0013123963808' from '504955'.
>   13:22:36 lon [ADT]:Switchboard|1|3|0013123963808 Pri. accepted: slot
> 1, port 2
>   13:22:37 lon [ADT]:|1|2|==========
>   13:22:37 lon [ADT]:|1|2|Recd = Sapi:00  C/R:C Tei:00
>   13:22:37 lon [ADT]:|1|2|       Ctl:INFO     Ns:24   Nr:22
>   13:22:37 lon [ADT]:|1|2|       Prot:08  CRL:2  CRV:8017
>   13:22:37 lon [ADT]:|1|2|       M - 02 CALL_PROC
>   13:22:37 lon [ADT]:|1|2|        IE - 18 CHANNEL ID          Len=3
>   13:22:37 lon [ADT]:|1|2|             A9 Primary Rate
>   13:22:37 lon [ADT]:|1|2|                Intfc ID:IMPLICIT
>   13:22:37 lon [ADT]:|1|2|                Pref/Excl:EXCLUSIVE
>   13:22:37 lon [ADT]:|1|2|                D-Chan Indicated:NO
>   13:22:37 lon [ADT]:|1|2|                Chan. Sel:FOLLOWS
>   13:22:37 lon [ADT]:|1|2|             83 Numb/Map:NUMBER
>   13:22:37 lon [ADT]:|1|2|             81 Channel:1
>   13:22:37 lon [ADT]:ISDN|1|2|Gate opened to name by Proceeding Msg.
>   13:22:40 lon [ADT]:|1|2|==========
>   13:22:40 lon [ADT]:|1|2|Recd = Sapi:00  C/R:C Tei:00
>   13:22:40 lon [ADT]:|1|2|       Ctl:INFO     Ns:25   Nr:22
>   13:22:40 lon [ADT]:|1|2|       Prot:08  CRL:2  CRV:8017
>   13:22:40 lon [ADT]:|1|2|       M - 01 ALERTING
>   13:22:40 lon [ADT]:|1|2|        IE - 1E PROGRESS INDICATOR  Len=2
>   13:22:40 lon [ADT]:|1|2|             84 Location:RLN
>   13:22:40 lon [ADT]:|1|2|             82 Description:DEST. NOT ISDN
>   13:22:40 lon [ADT]:ISDN|1|2|Call to '0013123963808' ringing.
>   13:22:40 lon [ADT]:|1|3|==========
>   13:22:40 lon [ADT]:|1|3|Sent = Sapi:00  C/R:C Tei:00
>   13:22:40 lon [ADT]:|1|3|       Ctl:INFO     Ns:37   Nr:45
>   13:22:40 lon [ADT]:|1|3|       Prot:08  CRL:2  CRV:8017
>   13:22:40 lon [ADT]:|1|3|       M - 01 ALERTING
>   13:22:42 lon [ADT]:|1|2|==========
>
>
> So up to now this is all strictly D-channel ISDN signalling; it's not
> until the CONNECT that we get a audio path.  During this ALERTING phase
> the person who made the outbound call is hearing a buzz rather than
> "RING RING" cadence.
>
>   13:22:42 lon [ADT]:|1|2|Recd = Sapi:00  C/R:C Tei:00
>   13:22:42 lon [ADT]:|1|2|       Ctl:INFO     Ns:26   Nr:22
>   13:22:42 lon [ADT]:|1|2|       Prot:08  CRL:2  CRV:8017
>   13:22:42 lon [ADT]:|1|2|       M - 07 CONNECT
>   13:22:42 lon [ADT]:ISDN|1|2|Call to '0013123963808' connected.
>   13:22:42 lon [ADT]:ISDN|1|3|Call to '0013123963808' connected.
>   13:22:42 lon [ADT]:|1|2|==========
>   13:22:42 lon [ADT]:|1|2|Sent = Sapi:00  C/R:R Tei:00
>   13:22:42 lon [ADT]:|1|2|       Ctl:INFO     Ns:22   Nr:27
>   13:22:42 lon [ADT]:|1|2|       Prot:08  CRL:2  CRV:0017
>   13:22:42 lon [ADT]:|1|2|       M - 0F CONNECT_ACK
>   13:22:42 lon [ADT]:|1|3|==========
>   13:22:42 lon [ADT]:|1|3|Sent = Sapi:00  C/R:C Tei:00
>   13:22:42 lon [ADT]:|1|3|       Ctl:INFO     Ns:38   Nr:45
>   13:22:42 lon [ADT]:|1|3|       Prot:08  CRL:2  CRV:8017
>   13:22:42 lon [ADT]:|1|3|       M - 07 CONNECT
>   13:22:42 lon [ADT]:|1|3|==========
>   13:22:42 lon [ADT]:|1|3|Recd = Sapi:00  C/R:R Tei:00
>   13:22:42 lon [ADT]:|1|3|       Ctl:INFO     Ns:45   Nr:39
>   13:22:42 lon [ADT]:|1|3|       Prot:08  CRL:2  CRV:0017
>   13:22:42 lon [ADT]:|1|3|       M - 0F CONNECT_ACK
>
> And now there's a bi-directional audio path which has been ACKed by both
> the Adtran and the Cisco.
>
> Adtran TAC is saying that it's not them.  Thoughts?
>
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-- 
Sent from my mobile device

James


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