[cisco-voip] Outbound Caller Id

[Mike Lydick]

I agree with Jason check the Q931 for presentation, however remember caller
ID is masked several location in callmanager.

Global System parameter
GW
Translations
Routepattern
RouteGroup/Routelist
Phone Line Mask

Best Regards,

Mike Lydick



On Mon, Jan 26, 2009 at 4:25 PM, Jason Aarons (US) <
jason.aarons at us.didata.com> wrote:

>  Did you have telephone company verify they are not overriding your Called
> Party Number?
>
>
>
> You can "debug isdn q931"  to see what you are sending if you have a ISDN
> PRI.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *SullivanB at ajiusa.com
> *Sent:* Monday, January 26, 2009 4:08 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Outbound Caller Id
>
>
>
> I have a Cisco Unified Call Manager – Business Edition, version
> 6.1.2.1000-13.  When I first installed the system, or rather, the engineers
> did, we set it up so that the outbound caller id was the user's DID number.
> In each extension setup, for External Phone Number Mask, the value is
> 919723XXXX (our area code, exchange, plus 4 Xs so that the extension is
> substituted).
>
>
>
> However, now all calls out are showing our default number.  The Telco is
> set to accept whatever we send and if nothing is sent to substitute our main
> number.  The problem is repeatable by all extensions, so I know it's not a
> change in my extension.  Can anyone help with what settings should be
> changed (my guess would be in the route group/route somewhere) to make the
> system get the outbound caller id from this field?
>
>
>
> Also, not just on outbound calls, but calls that are redirected as outbound
> by Mobility Manager to Remote Destinations (cell phones) used to show the
> originating number, now they only show the main number as well.
>
>
>
> Thanks,
>
> Brandon
>
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