[cisco-voip] EoS / EoL Contact Center Express 5.0

Voice Noob voicenoob at gmail.com
Mon Jan 26 17:06:59 EST 2009


You still have 3 years until end of Support. I am moving all of my customers
to CUCM 7.x and UCCX 7.x . 

Last Date of Support:
App. SW
 The last date to receive service and support for the product. After this
date, all support services for the product are unavailable, and the product
becomes obsolete.
 July 26, 2012
 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, January 26, 2009 3:50 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] EoS / EoL Contact Center Express 5.0

<rant>

What the ???????

UCCx 5.0 EoS Announcement????

I just upgraded during the summer.  Are they going to EoS CM 6.x tomorrow?

How the hay do you try to stay current?  I can't upgrade that often.  Admin
will kill me.  Are others moving to CM 7 or waiting for 8 if your currently
on 6.x?

</rant>

Scott



-----Original Message-----
From: Cisco Product Alert Tool
[mailto:cco-pat-bouncehandler at external.cisco.com]
Sent: Monday, January 26, 2009 1:42 PM
To: Voll, Scott
Subject: End-of-Sale and End-of-Life Announcement for the Cisco Unified
Contact Center Express 5.0

Message Type : End-of-sales/ End-of-life announcement

Cisco Systems announces the end-of-sale and end-of-life dates for the Cisco
Unified Contact Center Express 5.0. The last day to order the affected
product is July 27, 2009. Customers with active service contracts will
continue to receive support from the Cisco Technical Assistance Center (TAC)
as listed in Table 1 in the EoL announcement.

For more details, refer to:
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/en
d_of_life_notice_c51-513419.html

This email has been sent to scott.voll at wesd.org.
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