[cisco-voip] How to get farend dn in BIB recording
Wes Sisk
wsisk at cisco.com
Wed Jul 8 15:59:44 EDT 2009
Hi Robert,
Not answering my question is not very conducive to soliciting additional
assistance. I reviewed and agree the behavior you describe should be
the behavior. the defect i cited was closed after that specific
subscirber CM node was reinstalled and the behavior was never observed
again.
So, either you have a reproducible failure in a thus far unnamed version
of CM. If it is reproducible on another cluster of the same version
then it's time for a TAC case and bug investigation.
Or, you have a one off issue with a server of unknown origin. In which
case it's time to insert disk1 and reinstall.
Regards,
wes
On Wednesday, July 08, 2009 12:08:24 PM, Roberto.Guo
<roberto.guo at gmail.com> wrote:
> Thanks for your attention, in cisco's documetn, I saw the text below
> For a recording call to the recorder, the special tag in the "from
> header" of the SIP INVITE message indicates the source of the voice
> stream.
> For Agent Voice
> From "AgentUserName" <sip:agentDN at ccm;x-nearend;x-refCI=12345;
> x-nearenddevice=[agent_devicename]"
> For Customer Voice
> From "AgentUserName"
> <sip:agentDN at ccm;x-farend;x-refCI=12345;x-farenddevice=[farend_devicename]"
>
>
> but in my environment , I made a call from 8009 to 8006, but I saw the
> two Invite messages are not like the document says, I can only get
> 8009's device name from the nearend Invite message, but I can't get
> 8006's device name from the other Invite message.Below are the two
> Invite message's after I made the call from 8009 to 8006:
>
> From: <sip:8009 at 192.168.0.70
> <mailto:sip%3A8009 at 192.168.0.70>;x-nearend;x-refci=20846793;x-nearenddevice=SEP001873C0AF4A>;tag=01122845-1fca-452a-94f7-9baa2e9c84a3-20846798
> From: <sip:8009 at 192.168.0.70
> <mailto:sip%3A8009 at 192.168.0.70>;x-farend;x-refci=20846793;x-nearenddevice=SEP001873C0AF4A>;tag=01122845-1fca-452a-94f7-9baa2e9c84a3-20846801
>
> Thanks very much!
>
>
> 2009/7/6 Wes Sisk <wsisk at cisco.com <mailto:wsisk at cisco.com>>
>
> what version? per:
> CSCsr71132 Call Recording does not send 2nd Invite to recorder
> for farenddevice
>
> there should be 2 invites one for near and one for far.
>
> /wes
>
>
> On Friday, July 03, 2009 2:46:00 PM, Roberto.Guo
> <roberto.guo at gmail.com> <mailto:roberto.guo at gmail.com> wrote:
>> Hi All
>>
>> I work on BIB recording these days, the sip trunk can
>> receive 2 invite messages from ccm, but I can't get the farend DN
>> from the “from header” of the SIP INVITE message. In my test, I
>> make a call from 8006 to 8009(which is configed to record
>> automaticly), when the call is setup, the DN in the from header
>> of the two SIP INVITE message are all 8009, how can I know who
>> calls 8009?
>>
>> thanks!
>>
>> ------------------------------------------------------------------------
>>
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>>
>
>
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