[cisco-voip] Caller ID clarification
Mark Holloway
mh at markholloway.com
Thu Jul 9 14:15:53 EDT 2009
When AT&T says they will accept whatever you send them that does not
guarantee the name you send will be displayed to the PSTN. You would
need AT&T to update the LIDB/CNAM database for all called parties
outside your network to see the name you want displayed.
On Jul 9, 2009, at 7:35 AM, Carlos Ortiz wrote:
> We have a business unit that wants to send out a different caller ID
> name (ABC Company) from their location. According to ATT who is the
> PRI provider, they will accept whatever we send to them. I have a
> couple of questions:
>
> 1) Can this be done with CCM 4.1.3 and H.323 gateways? (if so -
> where do I configure)
>
> 2) From previously looking into this I understand that Caller
> ID at a residence is determined by a database lookup by the Local
> LEC. If that’s true, how could I get this database updated
> nationwide so that when we call our clients (all over the US) they
> get the name ABC company instead of the generic “Shelton, CT”.
>
>
> Thanks,
>
> Carlos
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