[cisco-voip] CCM 6.1 AXL Application help

Kiran Ananthpur Bacche (kbacche) kbacche at cisco.com
Thu Jul 9 23:58:32 EDT 2009


Joe,
 
Try this
 
Created application user called "abc"

Created User Group called "ABC Access" (Copied from Standard CCM Read
Only)

Added the role Standard AXL API Access to "ABC Access" group

 

Use this user "abc" in your query code.

Let me know if this works. 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Joe Halenkamp -
JHH
Sent: Thursday, July 09, 2009 6:10 PM
To: Tim Smith
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM 6.1 AXL Application help



     We are trying to retrieve the IP Addresses of all the phones on the
network. Once we retrieve this information we will push information to
certain phones. We everything, but interfacing with the call manager. So
I would say real time information and we are not trying to retrieve
anything.

 

     Originally I started using the AXL class sent by Cisco, but this
does not not return the IP Address, with the user that was setup
AXLUser*, I was able run a SQL query and do a few other novel tasks as a
test. I discovered during my investigation of Cisco that to retrieve the
IP address of all the phones on the network you have to make a
SelectCMDevice request over the RisPort using a SOAP call.

 

     I used the AXL User/Password and to make the SOAP call. My Soap
call posts fine, but when I try to retrieve the response, I get a 403
Forbidden error. This is where I am currently stuck. My first question
was, is this user setup correctly to make a Soap and retrieve
information. I have looked at the SoapMonitor on the box and it does not
appear that it is accepting/receiving the request. Which leads me to
believe either the user is invalid or something is not setup with my
security piece.  What I think it is trying to use is the End user
credentials, under User Management in the CCM administration.  Am I
correct in my assumption?

 

Someone asked about my password and I believe it is just set to a
numeric.

 

Joe Halenkamp

 

 

From: smithsonianwa at gmail.com [mailto:smithsonianwa at gmail.com] On Behalf
Of Tim Smith
Sent: Wednesday, July 08, 2009 7:35 PM
To: Joe Halenkamp - JHH
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CCM 6.1 AXL Application help

 

Hi Joe,

 

Yes there is a difference between the two interfaces.

 

Are you trying to read / add / update configuration or are you looking
for real time info?

 

Are you hard coding the request or are have you compiled a proxy class?

 

What class in .NET are you using?

 

Cheers,

 

Tim.

On Thu, Jul 9, 2009 at 5:37 AM, Joe Halenkamp - JHH <JHH at djj.com> wrote:

     I have a developer that is trying to retrieve IP addresses from a
SOAP call and is receiving a 403/Forbidden error on the AXL user
accounts.


I have verified the AXL user is set up and configured for the proper
roles, but am wondering if there is a difference between a sending a
request through the RIS-port versus through the AXL serviceability?

 

Does anyone have any experience developing .net2.0 framework? Or have
experienced this same issue?

Any help is much appreciated.

We are using Cisco Call-Manager 6.1 (2) version

 

Thank you,

 

Joe Halenkamp


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