[cisco-voip] Port 2 has detected an incoming call. This system is in inactive mode and is configured to fail over in this condition. Fail over to this system will occur, and the call will be answered.

[Erick Bergquist]

You need to put all your voicemail ports in a partition that no CSS
has access to, and just make sure the voicemail pilot # and associated
hunt pilot is in a partition phone DNs/etc have access to with another
CSS. There are no changes that need to be made in Unity.

I usually just put the voicemail ports in a partition called
VoicemailPorts (or similar).

I recently did this on a 6.1.x system to fix this problem, and when I
went under the VM port setup to change the partition the Line group
updated itself so I didn't have to change the line groups afterward
either.

The only time one needs to dial a VM port DN directly is for some
advanced troubleshooting scenario and you can put a CSS on a test
phone to do that if that need ever comes up.


On Tue, Jul 14, 2009 at 3:13 PM, Miller,
Steve<MillerS at dicksteinshapiro.com> wrote:
> A call seems to have arrived at a time when it would be impossible for the
> Primary Unity system to be busy.  How do I prevent this call from hitting
> the secondary and forcing a failover as it did?
>
>
> Steve Miller
> Telecom Engineer
> Dickstein Shapiro LLP
> 1825 Eye Street NW | Washington, DC 20006
> Tel (202) 420-3370| Fax (202) 330-5607
> MillerS at dicksteinshapiro.com
>
>
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