[cisco-voip] CUPC without AD?

Jonathan Charles jonvoip at gmail.com
Tue Jul 21 16:48:04 EDT 2009


No Presence Information After Login
Solution

Complete these steps:

   1.

      Ensure that the DNS server the PC is pointed to can resolve the
fully qualified name of the CUPS server.

      The host entry will not suffice, you must resolve via DNS.
   2.

      Check the SUBSCRIBE CSS on the SIP trunk to CUP.

      This CSS must include the partitions of the devices you are
trying to receive status on.
   3.

      The CUP SIP proxy incoming access control list (ACL) is not
allowing incoming SIP presence messages to reach the presence engine.
As a test, set the incoming ACL to ALL and reset the SIP proxy and
presence engine. Then, re-login to the CUPC. After this, you can try
to reconfigure the incoming ACL properly.


Interestingly, there is no DNS on the lab either...


Jonathan

On Tue, Jul 21, 2009 at 3:42 PM, Ryan Ratliff<rratliff at cisco.com> wrote:
> Check the troubleshooting guide for CUPC.  You have to get presence before
> you can IM.
>
> -Ryan
>
> On Jul 21, 2009, at 4:32 PM, Jonathan Charles wrote:
>
> Well, I can get CUPC to control phones, I can login with CUCM
> credentials...  but no IM, and no presence stuff...
>
> J
>
> On Tue, Jul 21, 2009 at 3:22 PM, Ryan Ratliff<rratliff at cisco.com> wrote:
>>
>> It may not.  The 7.0 deployment guide actually mentions that you can
>> integrate CUCM with AD and not CUPS but it is not recommended as it
>> basically neuters CUPC and causes performance issues.  It also notes that
>> if
>> CUCM ldap authentication is enabled CUPC will use CUCM for authentication
>> (because CUPS syncs the enduser table from CUCM) so maybe it will work,
>> but
>> not well.
>>
>> -Ryan
>>
>> On Jul 21, 2009, at 4:16 PM, Jonathan Charles wrote:
>>
>> Wait, the CCIE V lab uses CUPS and CUPC but does not have AD... so no
>> LDAP... how does CUPC work then?
>>
>>
>>
>> J
>>
>> On Tue, Jul 21, 2009 at 3:14 PM, Ryan Ratliff<rratliff at cisco.com> wrote:
>>>
>>> Welcome to CUPS :)
>>>
>>> As I said CUCM is no longer an ldap server so you will need to build an
>>> ldap
>>> to point CUPS to.  If you don't want to do ldap sync on CUCM then the
>>> userids must be the same in ldap server CUPS is using and in CUCM.  You
>>> also
>>> cannot add contacts via CUPC when CUCM is not enabled for ldap sync (you
>>> have to use the CUPS User pages).
>>>
>>> -Ryan
>>>
>>> On Jul 21, 2009, at 4:10 PM, Jonathan Charles wrote:
>>>
>>> Well, I have CUCM 7 and CUPS 7 and I want to be able to query CUCM for
>>> users from CUPC (so I can add users, etc...)
>>>
>>> CUCM is NOT AD integrated, and I want to set up CUPS to  point at CUCM...
>>>
>>>
>>> Jonathan
>>>
>>> On Tue, Jul 21, 2009 at 3:04 PM, Ryan Ratliff<rratliff at cisco.com> wrote:
>>>>
>>>> Since CUPS is not supported with any Windows-based CUCM I seriously
>>>> doubt
>>>> it
>>>> was ever tested using DCD as the ldap source.
>>>>
>>>> CUPS does _require_ ldap.  The ldap source can be anything that CUCM
>>>> supports (AD, ND, etc).  Any CUCM that supports CUPS is not an ldap
>>>> server.
>>>>
>>>> -Ryan
>>>>
>>>> On Jul 21, 2009, at 3:43 PM, Jonathan Charles wrote:
>>>>
>>>> How do you configure it?
>>>>
>>>> Do you set up LDAP to point to CUCM?
>>>>
>>>> Cuz I cannot search for users in DC Directory (CUCM) for CUPC.... am I
>>>> missing something?
>>>>
>>>>
>>>> J
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>>
>>
>>
>
>


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