[cisco-voip] External Call Forwarding

[Bob Fronk]

Ok.. I am a bit new to CUCM so forgive my ignorance.

I have confirmed with my provider that they will pass the calling party information when a call is forwarded, however, I am not sure how to configure this.  I thought I had it set up correctly, but when a user forwards their calls to a cell phone, the forwarded caller ID indicates only the main office number.  Same thing happens with Mobile Connect, the mobile does not show the calling party CID, only the main office CID.

Can someone point me in the right direction?

--
Bob 





-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Wednesday, July 22, 2009 9:03 AM
To: Daniel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] External Call Forwarding

Look at the calling party selection setting on your outbound  
gateway.  It's probably set to something like Originator currently,  
where you want something like First (or Last) Redirecting party.

-Ryan

On Jul 22, 2009, at 3:15 AM, Daniel wrote:

Hi All,

I have a question about call fordwarding.

Scenario is that when an ip phone is forwarded to an external number  
and another external number calls that ip phone the call is forwarded  
to the external number. When the forwarded call reaches our outbound  
gateway the calling number is the external number that started the  
call and the called number is the external number that which is  
configured for the CFA. Our carrier does not let us use any other  
number then that which is in the DID range so they change the calling  
number to the pilot number of the DID range.

Say the DID range is 123456XX (100 Numbers). Extension 5602 is CFA to  
0456785856 (external mobile). External number 4555598598 calls  
12345602 and it forwards to 0456785856. Currently the calling number  
that shows up on the mobile phone 0456785856 is12345600 (pilot of  
DID). I wouldl like the number to be 12345602. Debugging on the  
gateway shows the calling number as 4555598598 and the called number  
as 0456785856, our carrier does not recognise the calling number as  
part of the DID range so changes it to the pilot point.

Is there anyway to configure the calling number to be the number of  
the phone that forwarded the call instead of the original external  
number?

cheers,

Daniel
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