[cisco-voip] Incoming Number with 3 Scheduling Options

[Matthew Loraditch]

thanks but not an option No IPCC :(

Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

________________________________
From: Chris Clouse [Chris.Clouse at cdw.com]
Sent: Wednesday, July 29, 2009 4:59 PM
To: Matthew Loraditch
Subject: RE: Incoming Number with 3 Scheduling Options

IPCC Express Script?

~Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Wednesday, July 29, 2009 3:46 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Incoming Number with 3 Scheduling Options

Ok this is a sticky wicket and I'm wondering what the best way to handle it is. We have a main number for a store that needs to have 3 modes of operation, Open Weekday, Open Saturday and Closed, it needs to ring to a hunt group, ring to an operator and go to a closed greeting respectively, this is what i was thinking, 2 Call Handlers in Unity, 1 with the master open vs. closed schedule, when open go to handler 2 with different schedule whereby "open" hours transfer to HG and "closed hours" go to operator, it's not pretty but i think it will work.

Any thoughts or better ways to handle?
Thanks!


Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!
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