[cisco-voip] How does BARS "find" CM db?

Wes Sisk wsisk at cisco.com
Fri Jul 31 10:26:28 EDT 2009


BARS uses one of two methods:

1. check dbconnection0 in the registry
-or-
2. read all dbnames from sysmaster database and find the highest number 
CCM03XX database

If BARS cannot locate a few things to verify:
1. verify the dbconnection0 registry key value is correct. it should 
point to the latest ccm03xx database on the publisher
2. verify registry permissions allow the account that BARS uses to read 
this registry key
3. verify database is named properly.  in sql query analyzer on the 
publisher run:
select name from master..sysdatabases

this shows all database names.  ccm database should be named CCM03XX and 
it is case sensitive.

4. SQL permissions prevent the BARS user account from reading 
master..sysdatabases or prevent the BARS user account from accessing the 
CCM database.  Stare and compare of SQL permissions would find this.

/wes

On Friday, July 31, 2009 8:54:20 AM , c3voip <c3voip at nc.rr.com> wrote:
>
> I have an error message in my BARS backup log that states the following:
>
>  
>
> [02:00:03 AM]   Finding Cisco Unified CallManager database.
>
> [02:00:03 AM]   [Error]   Could not find CM db on X.X.X.X
>
>  
>
> I am wondering what it is looking for to "find" the CM db.
>
>  
>
> Thanks,
>
> -C
>
>  
>
>  
>
> ------------------------------------------------------------------------
>
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