[cisco-voip] UCCX Login Problems when user Db changes in CUCM

[Jonathan Charles]

Yes, this is normal.

In CUCCX 7, you just use CET to be able to log back in and you can
change the AXL info...


Jonathan

2009/6/9 Anthony Kouloglou <akoul at dataways.gr>:
> Hi,
> i have a CRS engine 5.02 working with a CUCM 6.1.
> Once i set the config up and running, the customer wanted to have an
> external ldap for the end users.
> As soon as we configured LDAP, the crs admin couldn't login anymore (even
> though we had the same user created in LDAP).
> I have to run the restore procedure on the crs using the CET command.
> After that, i was able to select new admin users from the CUCM end users
> field.
> After several months, the customer had the ldap crashed, so we get back to
> local end users on the cucm (the crs admin user was created with the same
> credentials).
>
> The crs admin users once more could not login!
> We have to run again cet command etc...
>
> Is this behavior normal?
> Why do i have to do that every time the end user db scheme changes?
>
> Regards
> Anthony
>
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